Privacy Policy

Last Updated: June 22, 2025

1. Introduction

At BrightBooks Solutions ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Contact us via email, phone, or other communication channels
  • Request information about our services
  • Subscribe to our newsletter or marketing communications

The personal information we collect may include:

  • Name, email address, and phone number
  • Business information
  • Information regarding your interest in our services

We may also automatically collect certain information when you visit our website, including:

  • IP address and browser type
  • Pages viewed and time spent on our website
  • Referring website or application
  • Device information

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and fulfill your requests and inquiries
  • Communicate with you about our services, updates, and promotional offers
  • Analyze website usage and enhance user experience
  • Protect against unauthorized access and legal liability
  • Comply with legal obligations and enforce our terms

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about our use of cookies, please see our Cookie Policy.

5. Information Sharing and Disclosure

We may share your personal information with:

  • Service providers who perform services on our behalf
  • Professional advisors, such as lawyers, auditors, and insurers
  • Government and regulatory authorities when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing activities
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

BrightBooks Solutions
25 Loop Street
Cape Town, 8301
South Africa
Email: [email protected]
Phone: +27 11 917 2581